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Hotel · Buenos Aires · City of Buenos Aires

Bens L'Hotel Palermo

A design-led boutique stay in the heart of Palermo Soho, with a leafy garden pool and a staff that consistently earns top marks.

  • Garden pool and solarium for quiet relaxation
  • High staff rating (9.2/10) for personal service
  • 10-minute walk to the underground station
8.4 Great 827 reviews Booking.com 8.4 · 827 reviews

About

Bens L'Hotel Palermo

Bens L'Hotel Palermo sits in the heart of Palermo Soho, one of Buenos Aires' liveliest quarters. The 4-star property combines a calm, garden-focused design with easy access to the area's shops, restaurants and nightlife. The seasonal outdoor pool, solarium and shaded courtyard make it a quiet base after a busy day in the city.

The hotel's staff is a standout – rated 9.2/10 for service, they're repeatedly praised for going out of their way to help with reservations, recommendations and airport transfers. Rooms are comfortable and well-kept, with some featuring balconies or garden views. Breakfast is a highlight, with a spread that includes ham, cheese, yogurt, pastries, fresh juice and 24/7 coffee.

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Security

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Outstanding staff service — The team is repeatedly praised for their warmth, helpfulness, and going above and beyond – from arranging transfers to offering local recommendations.
  • Superb Palermo Soho location — Steps from the area's cafes, restaurants and shops, and about a 10-minute walk to the underground for easy access to the rest of Buenos Aires.
  • Peaceful garden and pool — A green courtyard, outdoor pool and solarium offer a quiet spot to relax away from the city's bustle, with garden views from some rooms.
  • Complimentary breakfast with local touches — Guests highlight a generous spread including pastries, fresh fruit, and 24/7 coffee, served with a garden view.
–

Worth weighing

3 to weigh
  • Facility rating lower than other categories — While the hotel scores well on staff and comfort, its facilities rating is notably lower – with no on-site parking or pets allowed, you'll need to plan for transport and leave furry friends at home.
  • Check-in window is tight — Check-in is only available from 15:00 to 23:59; if you arrive late, you may need to coordinate with the hotel or find alternative arrangements.
  • Business travelers may prefer Recoleta — Palermo Soho is more of a lifestyle neighborhood; one guest noted that for business trips, Recoleta might be more suitable, though they preferred Palermo's vibe.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

King Suite

  • 1 King-size bed

Superior Suite

  • 1 King-size bed

Superior Room

  • 1 King-size bed
  • Heating
  • Bathtub
  • Air conditioning

Double Room

  • 1 Double bed,2 Single beds,1 King-size bed
  • Heating
  • Bathtub
  • Air conditioning

Suite

  • 1 King-size bed,2 Single beds
  • Garden view
  • Heating
  • Bathtub
  • Balcony

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • 24-hour reception
  • Lift
  • No smoking on site
  • Key card access
  • Safe deposit box
  • Luggage storage
  • Laundry
  • Housekeeping
  • Tours/Ticket assistance

Food & Drink

  • Welcome drink
  • Breakfast

Pool & Wellness

  • Seasonal outdoor pool
  • Sun loungers
  • Solarium
  • Shallow end
  • Garden area

In-Room Amenities

  • Air conditioning
  • Heating
  • Flat-screen TV
  • Free toiletries
  • Sitting area
  • Patio
  • Garden furniture
  • AM/FM alarm clock
  • Cots

Services

  • Paid airport shuttle
  • Wi-Fi
  • Security
  • Smoke detectors
  • Fire extinguishers

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.4
Great 827 reviews

Guest-rated 8.4/10 from 827 reviews

Booking.com · 8.4 · 827 reviews
8.4Verified guest

“The pool area is lovely.”

8.4Verified guest

“A beautifully maintained suite with a spacious bathroom, a nice private terrace and balconies. Plenty of delicious food at breakfast. Great location, just a 15-minute walk to Ecopark and right in the trendy area.”

8.4Verified guest

“The lovely courtyard was a peaceful spot to relax after exploring Palermo. The staff made early check-in and airport transfers easy, especially with Jose's help. The garden room with a balcony was a beautiful retreat.”

8.4Verified guest

“I cannot praise this hotel enough. The decoration is extremely tasteful, the rooms very comfortable, and the staff charming. A really nice vibe. Compared to similar hotels in other countries, it's a real bargain. The location is superb, though if you're in Buenos Aires on business, you might want to be closer to Recoleta – but Palermo Soho is much nicer.”

8.4Verified guest

“Beautifully decorated rooms with a spacious bathroom, balcony and garden view, and the staff were caring.”

8.4Verified guest

“The relaxing garden, nice pool, and charming vibe. Loved the cozy atmosphere! Late checkout was a lifesaver before heading to the airport.”

04 — Location

Getting around Buenos Aires

The property sits in Buenos Aires.

Ecopark: About a 15-minute walk from the hotel, this green space offers a break from the city's pace – a favorite spot for a stroll or a picnic.

Underground station: Roughly a 10-minute walk connects you to the subway for easy access to other neighborhoods and attractions across Buenos Aires.

Palermo Soho: Right on the doorstep, this trendy area is packed with boutique shops, diverse restaurants and cool cafes – perfect for soaking up local life.

Thames 1562, Buenos Aires, City of Buenos Aires, 1414, Argentina

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
23 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 to 23:59, and check-out is by 12:00. The hotel can sometimes arrange early check-in or late checkout, as several guests mention, but this is subject to availability.

Does the hotel offer airport transfer?

Yes, a paid airport shuttle is available. You can arrange it ahead of time by email, and the cost is typically charged to your room.

Is breakfast included?

Breakfast is served and includes a selection such as ham, cheese, yogurt, bread/toast, croissants, cakes, juices, water and fruit. Coffee is available 24/7.

Are pets allowed?

No, pets are not allowed at this hotel.

Does the hotel have a pool?

Yes, there is a seasonal outdoor pool with sun loungers, a solarium, and a shallow end for children.

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The bottom line

A charming boutique hotel in one of Buenos Aires' most vibrant neighborhoods, backed by consistently high marks for staff, service and comfort – ideal for leisure travelers who want to be in the middle of Palermo's cafe and dining scene.

8.4For a stylish, people-focused stay in Palermo Soho, this is a strong pick.

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